Frequently Asked Questions
Everything you need to know about our premium gear and services.
What is the standard shipping time for PGYTECH orders?
Most orders are processed within 1-2 business days. International shipping typically takes 7-15 business days depending on the destination and customs clearance.
Does PGYTECH offer a warranty on camera accessories?
Yes, we offer a limited lifetime warranty on many of our products, including our photography bags and certain hardware, covering manufacturing defects in materials and workmanship.
What is your return policy for electronics and accessories?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging and condition within 30 days of delivery.
Are PGYTECH products compatible with DJI and Sony equipment?
Our products are specifically engineered for high compatibility with leading brands like DJI, Sony, Canon, and Nikon to ensure a seamless fit and optimal performance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping region.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.