Returns & Exchanges

At PGYTECH, we stand by the quality of our camera gear and accessories. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for items in original condition and packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original retail packaging, ensuring all manuals, accessories, and protective materials are included.

• 3.
  Ship the Item

  Affix the provided shipping label or send the package via a trackable courier service to our designated returns processing center.

• 4.
  Inspection and Refund

  Once our technical team inspects the hardware for quality assurance, we will process your refund or exchange within 5-7 business days.